This REST API reference describes how to suspend an active subscription.
Note: If you have the Invoice Settlement feature enabled, it is best practice to set the zuora-version
parameter to 211.0
or later available versions. Otherwise, an error occurs.
Accept-Encoding | string Include the If specified, Zuora automatically compresses responses that contain over 1000 bytes of data, and the response contains a |
Content-Encoding | string Include the |
Authorization | string The value is in the |
Zuora-Track-Id | string <= 64 characters A custom identifier for tracing the API call. If you set a value for this header, Zuora returns the same value in the response headers. This header enables you to associate your system process identifiers with Zuora API calls, to assist with troubleshooting in the event of an issue. The value of this field must use the US-ASCII character set and must not include any of the following characters: colon ( |
Zuora-Entity-Ids | string An entity ID. If you have Zuora Multi-entity enabled and the OAuth token is valid for more than one entity, you must use this header to specify which entity to perform the operation in. If the OAuth token is only valid for a single entity, or you do not have Zuora Multi-entity enabled, you should not set this header. |
Zuora-Org-Ids | string Comma separated IDs. If you have Zuora Multi-Org enabled, you can use this header to specify which orgs to perform the operation in. If you do not have Zuora Multi-Org enabled, you should not set this header. The IDs must be a sub-set of the user's accessible orgs. If you specify an org that the user does not have access to, the operation fails. If the header is not set, the operation is performed in scope of the user's accessible orgs. |
zuora-version | string The minor API version. For a list of available minor versions, see API upgrades. |
applicationOrder | Array of strings The priority order to apply credit memos and/or unapplied payments to an invoice. Possible item values are: Note:
|
applyCredit | boolean If the value is true, the credit memo or unapplied payment on the order account will be automatically applied to the invoices generated by this order. The credit memo generated by this order will not be automatically applied to any invoices. Note: This field is only available if you have Invoice Settlement enabled. The Invoice Settlement feature is generally available as of Zuora Billing Release 296 (March 2021). This feature includes Unapplied Payments, Credit and Debit Memo, and Invoice Item Settlement. If you want to enable Invoice Settlement, see Invoice Settlement Enablement and Checklist Guide for more information. |
applyCreditBalance | boolean Whether to automatically apply a credit balance to an invoice. If the value is To view the credit balance adjustment, retrieve the details of the invoice using the Get Invoices method. Prerequisite: Note:
|
bookingDate | string <date> The booking date that you want to set for the amendment contract when you suspend the subscription. If This field must be in the |
collect | boolean Default: false Collects an automatic payment for a subscription. The collection generated in this operation is only for this subscription, not for the entire customer account. If the value is Prerequisite: The Note: This field is available only if you are on the latest Zuora API version, or you set the |
contractEffectiveDate | string <date> The date when the customer notifies you that they want to amend their subscription. |
creditMemoReasonCode | string A code identifying the reason for the credit memo transaction that is generated by the request. The value must be an existing reason code. If you do not pass the field or pass the field with empty value, Zuora uses the default reason code. |
documentDate | string <date> The date of the billing document, in
|
extendsTerm | boolean Whether to extend the subscription term by the length of time the suspension is in effect. Values: |
orderDate | string <date> The date when the order is signed. If no additinal contractEffectiveDate is provided, this order will use this order date as the contract effective date.
This field must be in the |
resume | boolean Whether to set when to resume a subscription when creating a suspend amendment. Values: |
resumePeriods | string The length of the period used to specify when the subscription is resumed. The subscription resumption takes effect after a specified period based on the suspend date or today's date. You must use this field together with the Note: This field is only applicable when the |
resumePeriodsType | string The period type used to define when the subscription resumption takes effect. The subscription resumption takes effect after a specified period based on the suspend date or today's date. You must use this field together with the resumePeriods field to specify the period. Values: Note: This field is only applicable when the |
resumePolicy | string Resume methods. Specify a way to resume a subscription. Values:
|
resumeSpecificDate | string <date> A specific date when the subscription resumption takes effect, in the format yyyy-mm-dd. Note: This field is only applicable only when the The value should not be earlier than the subscription suspension date. |
runBilling | boolean Default: false Creates an invoice for a subscription. If you have the Invoice Settlement feature enabled, a credit memo might also be created based on the invoice and credit memo generation rule. The billing documents generated in this operation is only for this subscription, not for the entire customer account. Possible values:
Note: This field is available only if you are on the latest Zuora API version, or you set the |
suspendPeriods | string The length of the period used to specify when the subscription suspension takes effect. The subscription suspension takes effect after a specified period based on today's date. You must use this field together with the Note: This field is only applicable only when the suspendPolicy field is set to FixedPeriodsFromToday. |
suspendPeriodsType | string The period type used to define when the subscription suspension takes effect. The subscription suspension takes effect after a specified period based on today's date. You must use this field together with the suspendPeriods field to specify the period. Type: string (enum) Values: Note: This field is only applicable only when the suspendPolicy field is set to FixedPeriodsFromToday. |
suspendPolicy required | string Suspend methods. Specify a way to suspend a subscription. Value:
|
suspendSpecificDate | string <date> A specific date when the subscription suspension takes effect, in the format yyyy-mm-dd. Note: This field is only applicable only when the suspendPolicy field is set to SpecificDate. The value should not be earlier than the subscription contract effective date, later than the subscription term end date, or within a period for which the customer has been invoiced. |
targetDate | string <date> Date through which to calculate charges if an invoice or a credit memo is generated, as
yyyy-mm-dd. Default is current date.
This field is available only if you are on the latest Zuora API version, or you set the Note: The credit memo is only available if you have the Invoice Settlement feature enabled. |
Internal Server Error
Request Errors
{- "suspendPolicy": "Today"
}
{- "success": true,
- "subscriptionId": "8ad0937890e7fca00190fd3ff7ca7f08",
- "suspendDate": "2024-07-28",
- "resumeDate": null,
- "termEndDate": "2025-07-22",
- "totalDeltaTcv": -176.978709679
}