Reconcile a refund

Reconciles a refund when receiving the gateway reconciliation request or event.

Request
path Parameters
refund-key
required
string

The refund number starting with “R-” or the unique refund ID.

header Parameters
Idempotency-Key
string <= 255 characters

Specify a unique idempotency key if you want to perform an idempotent POST or PATCH request. Do not use this header in other request types.

With this header specified, the Zuora server can identify subsequent retries of the same request using this value, which prevents the same operation from being performed multiple times by accident.

Accept-Encoding
string

Include the Accept-Encoding: gzip header to compress responses as a gzipped file. It can significantly reduce the bandwidth required for a response.

If specified, Zuora automatically compresses responses that contain over 1000 bytes of data, and the response contains a Content-Encoding header with the compression algorithm so that your client can decompress it.

Content-Encoding
string

Include the Content-Encoding: gzip header to compress a request. With this header specified, you should upload a gzipped file for the request payload instead of sending the JSON payload.

Authorization
string

The value is in the Bearer {token} format where {token} is a valid OAuth token generated by calling Create an OAuth token.

Zuora-Track-Id
string <= 64 characters

A custom identifier for tracing the API call. If you set a value for this header, Zuora returns the same value in the response headers. This header enables you to associate your system process identifiers with Zuora API calls, to assist with troubleshooting in the event of an issue.

The value of this field must use the US-ASCII character set and must not include any of the following characters: colon (:), semicolon (;), double quote ("), and quote (').

Zuora-Entity-Ids
string

An entity ID. If you have Zuora Multi-entity enabled and the OAuth token is valid for more than one entity, you must use this header to specify which entity to perform the operation in. If the OAuth token is only valid for a single entity, or you do not have Zuora Multi-entity enabled, you should not set this header.

Zuora-Org-Ids
string

Comma separated IDs. If you have Zuora Multi-Org enabled, you can use this header to specify which orgs to perform the operation in. If you do not have Zuora Multi-Org enabled, you should not set this header.

The IDs must be a sub-set of the user's accessible orgs. If you specify an org that the user does not have access to, the operation fails.

If the header is not set, the operation is performed in scope of the user's accessible orgs.

Request Body schema: application/json
required
action
string

The action of the refund reconciliation.

  • settle: Sets Gateway State to "Settled" and returns the refund object as response.
  • reject: Sets Gateway State to "FailedToSettle" and handle the event according to the settings configured in the Gateway Reconciliation Configuration in Payments Settings through Zuora UI. See Configure how to handle refund rejected events for details.
Enum: "settle" "reject"
actionDate
string <datetime>

The date and time of the refund reconciliation action, in yyyy-mm-dd hh:mm:ss format.

gatewayReconciliationReason
string

The reason of gateway reconciliation.

gatewayReconciliationStatus
string

The status of gateway reconciliation.

payoutId
string

The payout ID of the refund from the gateway side.

Responses
200
500

Internal Server Error

4XX

Request Errors

post/v1/refunds/{refund-key}/reconcile
Request samples
application/json
{
  • "action": "settle",
  • "actionDate": "2020-10-25 11:11:11",
  • "gatewayReconciliationReason": "refund_paid",
  • "gatewayReconciliationStatus": "paid",
  • "payoutId": "PAYOUT123"
}
Response samples
application/json
{
  • "accountId": "4028905f5a87c0ff015a87d25ae90025",
  • "amount": 4,
  • "cancelledOn": null,
  • "comment": "Create a refund for unapplied payment.",
  • "createdById": "402881e522cf4f9b0122cf5d82860002",
  • "createdDate": "2020-03-01 14:46:03",
  • "creditMemoId": null,
  • "financeInformation": {
    },
  • "gatewayId": null,
  • "gatewayReconciliationReason": "refund_paid",
  • "gatewayReconciliationStatus": "paid",
  • "gatewayResponse": null,
  • "gatewayResponseCode": null,
  • "gatewayState": "Settled",
  • "id": "4028905f5a87c0ff015a889e590e00c9",
  • "markedForSubmissionOn": null,
  • "methodType": "CreditCard",
  • "number": "R-00000001",
  • "paymentId": "4028905f5a87c0ff015a889ddfb800c0",
  • "paymentMethodId": null,
  • "paymentMethodSnapshotId": null,
  • "payoutId": "PAYOUT123",
  • "reasonCode": "Standard Refund",
  • "referenceId": null,
  • "refundDate": "2020-03-01",
  • "refundTransactionTime": null,
  • "secondRefundReferenceId": null,
  • "settledOn": "2020-10-25 11:11:11",
  • "softDescriptor": null,
  • "softDescriptorPhone": null,
  • "status": "Processed",
  • "submittedOn": null,
  • "success": true,
  • "type": "Electronic",
  • "updatedById": "402881e522cf4f9b0122cf5d82860002",
  • "updatedDate": "2020-03-01 14:46:03"
}