Run a workflow

Run a specified workflow. In the request body, you can include parameters that you want to pass to the workflow. For the parameters to be recognized and picked up by tasks in the workflow, you need to define the parameters first.

Note: To run a workflow, do not use the following reserved words in the request body of the parameters.

  • controller
  • action
  • id
  • user_email
  • user_token
  • format

User Access Permission

You must be assigned the Workflow Run Access permission to run this operation.

To learn about how to define parameters, see Configure the settings of a workflow.

path Parameters

The ID of the workflow definition you want to run.

header Parameters
string <= 255 characters

Specify a unique idempotency key if you want to perform an idempotent POST or PATCH request. Do not use this header in other request types.

With this header specified, the Zuora server can identify subsequent retries of the same request using this value, which prevents the same operation from being performed multiple times by accident.


Include the Accept-Encoding: gzip header to compress responses as a gzipped file. It can significantly reduce the bandwidth required for a response.

If specified, Zuora automatically compresses responses that contain over 1000 bytes of data, and the response contains a Content-Encoding header with the compression algorithm so that your client can decompress it.


Include the Content-Encoding: gzip header to compress a request. With this header specified, you should upload a gzipped file for the request payload instead of sending the JSON payload.


The value is in the Bearer {token} format where {token} is a valid OAuth token generated by calling Create an OAuth token.


An entity ID. If you have Zuora Multi-entity enabled and the OAuth token is valid for more than one entity, you must use this header to specify which entity to perform the operation in. If the OAuth token is only valid for a single entity, or you do not have Zuora Multi-entity enabled, you do not need to set this header.


Comma separated IDs. If you have Zuora Multi-Org enabled, you can use this header to specify which orgs to perform the operation in. If you do not have Zuora Multi-Org enabled, you should not set this header.

The IDs must be a sub-set of the user's accessible orgs. If you specify an org that the user does not have access to, the operation fails.

If the header is not set, the operation is performed in scope of the user's accessible orgs.

string <= 64 characters

A custom identifier for tracing the API call. If you set a value for this header, Zuora returns the same value in the response headers. This header enables you to associate your system process identifiers with Zuora API calls, to assist with troubleshooting in the event of an issue.

The value of this field must use the US-ASCII character set and must not include any of the following characters: colon (:), semicolon (;), double quote ("), and quote (').

Request Body schema: application/json

Include parameters you want to pass to the workflow.




Callout not enabled for the workflow


The provided body is missing one or more required parameters


The provided workflow_id references a workflow instance

Request samples
  • "accountId": "4028905f5a87c0ff015a87d25ae90025",
  • "paymentId": "4028905f5a87c0ff015a889ddfb800c0"
Response samples
  • "createdAt": "2019-09-19 18:25:33 UTC",
  • "id": 400,
  • "name": "WF-396-00000003",
  • "originalWorkflowId": 396,
  • "status": "Queued",
  • "type": "Workflow::Instance",
  • "updatedAt": "2019-09-19 18:25:33 UTC"