Update a subscription

Use this call to make the following kinds of changes to a subscription:

  • Add a note
  • Change the renewal term or auto-renewal flag
  • Change the term length or change between evergreen and termed
  • Add a new product rate plan
  • Remove an existing subscription rate plan
  • Change the quantity or price of an existing subscription rate plan
  • Change rate plans - to replace the existing rate plans in a subscription with other rate plans. Changing rate plans is currently not supported for the Billing - Revenue Integration feature. When Billing - Revenue Integration is enabled, changing rate plans will no longer be applicable in Zuora Billing.

Notes:

  • The "Update a subscription" call creates a new subscription object that has a new version number and to which the subscription changes are applied. The new subscription object has the same subscription name but a new, different, subscription ID. The Status field of the new subscription object will be set to Active unless the change applied was a cancelation or suspension in which case the status reflects that. The Status field of the originating subscription object changes from Active to Expired. A status of Expired does not imply that the subscription itself has expired or ended, merely that this subscription object is no longer the most recent.

  • In one request, this call can make:

    • Up to 9 combined add, update, and remove changes
    • No more than 1 change to terms & conditions

  • Updates are performed in the following sequence:

    1. First change the notes on the existing subscription, if requested.
    2. Then change the terms and conditions, if requested.
    3. Then perform the remaining amendments based upon the effective dates specified. If multiple amendments have the same contract-effective dates, then execute adds before updates, and updates before removes.

  • The update operation is atomic. If any of the updates fails, the entire operation is rolled back.

  • The response of the Update Subscription call is based on the REST API minor version you set in the request header. The response structure might be different if you use different minor version numbers.

  • If you have the Invoice Settlement feature enabled, it is best practice to set the zuora-version parameter to 211.0 or later available versions. Otherwise, an error occurs.

Override a Tiered Price

There are two ways you override a tiered price:

  • Override a specific tier number. For example: tiers[{tier:1,price:8},{tier:2,price:6}]
  • Override the entire tier structure. For example: tiers[{tier:1,price:8,startingUnit:1,endingUnit:100,priceFormat:"FlatFee"}, {tier:2,price:6,startingUnit:101,priceFormat:"FlatFee"}]

If you just override a specific tier, do not include the startingUnit field in the request.

Request
path Parameters
subscription-key
required
string

Subscription number or ID. ID can be the latest version or any history version of ID.

header Parameters
Accept-Encoding
string

Include the Accept-Encoding: gzip header to compress responses as a gzipped file. It can significantly reduce the bandwidth required for a response.

If specified, Zuora automatically compresses responses that contain over 1000 bytes of data, and the response contains a Content-Encoding header with the compression algorithm so that your client can decompress it.

Content-Encoding
string

Include the Content-Encoding: gzip header to compress a request. With this header specified, you should upload a gzipped file for the request payload instead of sending the JSON payload.

Authorization
string

The value is in the Bearer {token} format where {token} is a valid OAuth token generated by calling Create an OAuth token.

Zuora-Track-Id
string <= 64 characters

A custom identifier for tracing the API call. If you set a value for this header, Zuora returns the same value in the response headers. This header enables you to associate your system process identifiers with Zuora API calls, to assist with troubleshooting in the event of an issue.

The value of this field must use the US-ASCII character set and must not include any of the following characters: colon (:), semicolon (;), double quote ("), and quote (').

Zuora-Entity-Ids
string

An entity ID. If you have Zuora Multi-entity enabled and the OAuth token is valid for more than one entity, you must use this header to specify which entity to perform the operation in. If the OAuth token is only valid for a single entity, or you do not have Zuora Multi-entity enabled, you should not set this header.

Zuora-Org-Ids
string

Comma separated IDs. If you have Zuora Multi-Org enabled, you can use this header to specify which orgs to perform the operation in. If you do not have Zuora Multi-Org enabled, you should not set this header.

The IDs must be a sub-set of the user's accessible orgs. If you specify an org that the user does not have access to, the operation fails.

If the header is not set, the operation is performed in scope of the user's accessible orgs.

zuora-version
string

The minor API version. For a list of available minor versions, see API upgrades.

Request Body schema: application/json
required
Array of objects (add)

Container for adding one or more rate plans.

applicationOrder
Array of strings

The priority order to apply credit memos and/or unapplied payments to an invoice. Possible item values are: CreditMemo, UnappliedPayment.

Note:

  • This field is valid only if the applyCredit field is set to true.
  • If no value is specified for this field, the default priority order is used, ["CreditMemo", "UnappliedPayment"], to apply credit memos first and then apply unapplied payments.
  • If only one item is specified, only the items of the spedified type are applied to invoices. For example, if the value is ["CreditMemo"], only credit memos are used to apply to invoices.
applyCredit
boolean

Whether to automatically apply credit memos or unapplied payments, or both to an invoice.

If the value is true, the credit memo or unapplied payment, or both will be automatically applied to the invoice. If no value is specified or the value is false, no action is taken.

Note: This field is only available if you have Invoice Settlement enabled. The Invoice Settlement feature is generally available as of Zuora Billing Release 296 (March 2021). This feature includes Unapplied Payments, Credit and Debit Memo, and Invoice Item Settlement. If you want to enable Invoice Settlement, see Invoice Settlement Enablement and Checklist Guide for more information.

applyCreditBalance
boolean

Whether to automatically apply a credit balance to an invoice.

If the value is true, the credit balance is applied to the invoice. If the value is false, no action is taken.

To view the credit balance adjustment, retrieve the details of the invoice using the Get Invoices method.

Prerequisite: invoice must be true.

Note:

  • If you are using the field invoiceCollect rather than the field invoice, the invoiceCollect value must be true.
  • This field is deprecated if you have the Invoice Settlement feature enabled.
autoRenew
boolean

If true, this subscription automatically renews at the end of the subscription term. Default is false.

bookingDate
string <date>

The booking date that you want to set for the contract when you change the termType field of the subscription and as a result get a new version of subscription created. The booking date of an amendment is the equivalent of the order date of an order. This field must be in the yyyy-mm-dd format. The default value is the current date when you make the API call.

Array of objects (change)

Use this field to change one or more rate plans - to replace the existing rate plans in a subscription with other rate plans.

Note: Changing rate plans is currently not supported for the Billing - Revenue Integration feature. When Billing - Revenue Integration is enabled, changing rate plans will no longer be applicable in Zuora Billing.

collect
boolean
Default: false

Collects an automatic payment for a subscription. The collection generated in this operation is only for this subscription, not for the entire customer account.

If the value is true, the automatic payment is collected. If the value is false, no action is taken.

Prerequisite: The invoice or runBilling field must be true.

Note: This field is available only if you are on the latest Zuora API version, or you set the zuora-version request header to 196.0 or a later available version.

creditMemoReasonCode
string

A code identifying the reason for the credit memo transaction that is generated by the request. The value must be an existing reason code. If you do not pass the field or pass the field with empty value, Zuora uses the default reason code.

currentTerm
integer <int64>

The length of the period for the current subscription term. If termType is TERMED, this field is required and must be greater than 0. If termType is EVERGREEN, this value is ignored.

currentTermPeriodType
string

The period type for the current subscription term.

This field is used with the CurrentTerm field to specify the current subscription term.

Values are:

  • Month (default)
  • Year
  • Day
  • Week
documentDate
string <date>

The date of the billing document, in yyyy-mm-dd format. It represents the invoice date for invoices, credit memo date for credit memos, and debit memo date for debit memos.

  • If this field is specified, the specified date is used as the billing document date.
  • If this field is not specified, the date specified in the targetDate is used as the billing document date.
externallyManagedBy
string

An enum field on the Subscription object to indicate the name of a third-party store. This field is used to represent subscriptions created through third-party stores.

Enum: "Amazon" "Apple" "Google" "Roku"
includeExistingDraftDocItems
boolean

Specifies whether to include draft invoice items in subscription previews. Values are:

  • true (default). Includes draft invoice items in the preview result.
  • false. Excludes draft invoice items in the preview result.

Note: This field is available only if you are on the latest Zuora API version, or you set the zuora-version request header to 207.0 or a later available version.

invoiceSeparately
boolean

Separates a single subscription from other subscriptions and invoices the charge independently.

If the value is true, the subscription is billed separately from other subscriptions. If the value is false, the subscription is included with other subscriptions in the account invoice.

The default value is false. Prerequisite: The default subscription setting Enable Subscriptions to be Invoiced Separately must be set to Yes.

notes
string

String of up to 500 characters.

preview
boolean

If true the update is made in preview mode. The default setting is false.

previewType
string
Default: "LegalDoc"

The type of preview you will receive.

Note: If your API minor version is earlier than 206.0 or you specify the zuora-version header for this request to 206.0 or earlier, the following values are supported for the previewType field:

  • InvoiceItem (default)
  • ChargeMetrics
  • InvoiceItemChargeMetrics
Enum: "LegalDoc" "ChargeMetrics" "LegalDocChargeMetrics"
Array of objects (remove)

Container for removing one or more rate plans.

renewalSetting
string

Specifies whether a termed subscription will remain TERMED or change to EVERGREEN when it is renewed.

Values are:

  • RENEW_WITH_SPECIFIC_TERM (default)
  • RENEW_TO_EVERGREEN
renewalTerm
integer <int64>

The length of the period for the subscription renewal term. Default is 0.

renewalTermPeriodType
string

The period type for the subscription renewal term.

This field is used with the renewalTerm field to specify the subscription renewal term.

Values are:

  • Month (default)
  • Year
  • Day
  • Week
runBilling
boolean
Default: false

Creates an invoice for a subscription. If you have the Invoice Settlement feature enabled, a credit memo might also be created based on the invoice and credit memo generation rule.

The billing documents generated in this operation is only for this subscription, not for the entire customer account.

This field is available only if you are on the latest Zuora API version, or you set the zuora-version request header to 211.0 or a later available version.

Possible values:

  • true: An invoice is created. If you have the Invoice Settlement feature enabled, a credit memo might also be created.

  • false: No invoice is created.

targetDate
string <date>

Date through which to calculate charges if an invoice or a credit memo is generated, as yyyy-mm-dd. Default is current date.

Note: The credit memo is only available if you have the Invoice Settlement feature enabled.

This field is available only if you are on the latest Zuora API minor version, or you set the zuora-version request header to 211.0 or a later available version.

termStartDate
string <date>

Date the subscription term begins, as yyyy-mm-dd. If this is a renewal subscription, this date is different from the subscription start date.

termType
string

Possible values are: TERMED, EVERGREEN.

Array of objects (update)

Container for updating one or more rate plans.

CpqBundleJsonId__QT
string <= 32 characters

The Bundle product structures from Zuora Quotes if you utilize Bundling in Salesforce. Do not change the value in this field.

OpportunityCloseDate__QT
string <date>

The closing date of the Opportunity. This field is used in Zuora data sources to report on Subscription metrics. If the subscription originated from Zuora Quotes, the value is populated with the value from Zuora Quotes.

OpportunityName__QT
string <= 100 characters

The unique identifier of the Opportunity. This field is used in Zuora data sources to report on Subscription metrics. If the subscription originated from Zuora Quotes, the value is populated with the value from Zuora Quotes.

QuoteBusinessType__QT
string <= 32 characters

The specific identifier for the type of business transaction the Quote represents such as New, Upsell, Downsell, Renewal or Churn. This field is used in Zuora data sources to report on Subscription metrics. If the subscription originated from Zuora Quotes, the value is populated with the value from Zuora Quotes.

QuoteNumber__QT
string <= 32 characters

The unique identifier of the Quote. This field is used in Zuora data sources to report on Subscription metrics. If the subscription originated from Zuora Quotes, the value is populated with the value from Zuora Quotes.

QuoteType__QT
string <= 32 characters

The Quote type that represents the subscription lifecycle stage such as New, Amendment, Renew or Cancel. This field is used in Zuora data sources to report on Subscription metrics. If the subscription originated from Zuora Quotes, the value is populated with the value from Zuora Quotes.

IntegrationId__NS
string <= 255 characters

ID of the corresponding object in NetSuite. Only available if you have installed the Zuora Connector for NetSuite.

IntegrationStatus__NS
string <= 255 characters

Status of the subscription's synchronization with NetSuite. Only available if you have installed the Zuora Connector for NetSuite.

Project__NS
string <= 255 characters

The NetSuite project that the subscription was created from. Only available if you have installed the Zuora Connector for NetSuite.

SalesOrder__NS
string <= 255 characters

The NetSuite sales order than the subscription was created from. Only available if you have installed the Zuora Connector for NetSuite.

SyncDate__NS
string <= 255 characters

Date when the subscription was synchronized with NetSuite. Only available if you have installed the Zuora Connector for NetSuite.

property name*
additional property
any

Custom fields of the Subscription object. The name of each custom field has the form customField__c. Custom field names are case sensitive. See Custom Fields for more information.

Responses
200
500

Internal Server Error

4XX

Request Errors

put/v1/subscriptions/{subscription-key}
Request samples
application/json
{
  • "autoRenew": true
}
Response samples
application/json
{
  • "subscriptionId": "4028bb83510f8ed7015114a503cf0373",
  • "success": true,
  • "totalDeltaMrr": 100,
  • "totalDeltaTcv": 4867.7419355
}