# Start a password reset

Starts a password reset.

IMPORTANT: To reset a user password, first is required to send a POST to request an email to be sent to the user’s email with a link for the user to click on, so as to verify that they requested this password change.

Endpoint: POST /v4/users/reset
Version: 2026-01-08
Security: ZephrHmacHttp

## Request fields (application/json):

  - `identifiers` (object, required)
    Example: {"email_address":"joe.blow@company.com"}

  - `identifiers.email_address` (string)
    Example: "joe.blow@company.com"

  - `siteSlug` (string, required)
    The slug of the site where the user account is registered.
    Example: "my-site"


## Response 200 fields

## Response 400 fields

## Response 404 fields