# CRUD: Retrieve a product

Retrieve a specific product.

Endpoint: GET /v1/object/product/{id}
Version: 2026-02-20
Security: bearerAuth

## Header parameters:

  - `Accept-Encoding` (string)
    Include the Accept-Encoding: gzip header to compress responses as a gzipped file. It can significantly reduce the bandwidth required for a response. 

If specified, Zuora automatically compresses responses that contain over 1000 bytes of data, and the response contains a Content-Encoding header with the compression algorithm so that your client can decompress it.

  - `Content-Encoding` (string)
    Include the Content-Encoding: gzip header to compress a request. With this header specified, you should upload a gzipped file for the request payload instead of sending the JSON payload.

  - `Zuora-Entity-Ids` (string)
    An entity ID. If you have Zuora Multi-entity enabled and the OAuth token is valid for more than one entity, you must use this header to specify which entity to perform the operation in. If the OAuth token is only valid for a single entity, or you do not have Zuora Multi-entity enabled, you should not set this header.

  - `Zuora-Org-Ids` (string)
    Comma separated IDs. If you have Zuora Multi-Org enabled, 
you can use this header to specify which orgs to perform the operation in. If you do not have Zuora Multi-Org enabled, you should not set this header.

The IDs must be a sub-set of the user's accessible orgs. If you specify an org that the user does not have access to, the operation fails. This header is important in Multi-Org (MO) setups because it defines the organization context under which the API should operate—mainly used for read access or data visibility filtering. If the header is not set, the operation is performed in scope of the user's accessible orgs.

  - `Zuora-Track-Id` (string)
    A custom identifier for tracing the API call. If you set a value for this header, Zuora returns the same value in the response headers. This header enables you to associate your system process identifiers with Zuora API calls, to assist with troubleshooting in the event of an issue.

The value of this field must use the US-ASCII character set and must not include any of the following characters: colon (:), semicolon (;), double quote ("), and quote (').

  - `X-Zuora-WSDL-Version` (string)
    Zuora WSDL version number.

  - `Zuora-Version` (string)
    The minor API version.

For a list of available minor versions, see API upgrades.

## Query parameters:

  - `fields` (string)
    Object fields to return

## Path parameters:

  - `id` (string, required)
    Object id

## Response 200 fields (application/json):

  - `AllowFeatureChanges` (boolean)
    Controls whether to allow your users to add or remove features while creating or amending a subscription.

Values: true, false (default)

  - `Category` (string)
    Category of the product. Used by Zuora Quotes Guided Product Selector.

Values:
  - Base Products
  - Add On Services
  - Miscellaneous Products

  - `CreatedById` (string)
    The automatically generated ID of the Zuora user who created the Product object.

  - `CreatedDate` (string)
    The date when the Product object was created.

  - `Description` (string)
    A description of the product.

  - `EffectiveEndDate` (string)
    The date when the product expires and can't be subscribed to anymore, in yyyy-mm-dd format.

  - `EffectiveStartDate` (string)
    The date when the product becomes available and can be subscribed to, in yyyy-mm-dd format.

  - `Id` (string)
    Object identifier.

  - `Name` (string)
    The name of the product. This information is displayed in the product catalog pages in the web-based UI.

  - `SKU` (string)
    The unique SKU for the product.

  - `UpdatedById` (string)
    The ID of the last user to update the object.

  - `UpdatedDate` (string)
    The date when the object was last updated.

  - `IntegrationId__NS` (string)
    ID of the corresponding object in NetSuite. Only available if you have installed the [Zuora Connector for NetSuite](https://www.zuora.com/connect/app/?appId=265).

  - `IntegrationStatus__NS` (string)
    Status of the product's synchronization with NetSuite. Only available if you have installed the [Zuora Connector for NetSuite](https://www.zuora.com/connect/app/?appId=265).

  - `ItemType__NS` (string)
    Type of item that is created in NetSuite for the product. Only available if you have installed the [Zuora Connector for NetSuite](https://www.zuora.com/connect/app/?appId=265).
    Enum: "Inventory", "Non Inventory", "Service"

  - `SyncDate__NS` (string)
    Date when the product was synchronized with NetSuite. Only available if you have installed the [Zuora Connector for NetSuite](https://www.zuora.com/connect/app/?appId=265).

## Response 401 fields (application/json):

  - `message` (string)
    Error message.

If the error message is "Authentication error", ensure that the Authorization request header contains valid authentication credentials, then retry the request. See [Authentication](https://developer.zuora.com/docs/guides/authentication/) for more information.

If the error message is "Failed to get user info", retry the request.

## Response 404 fields (application/json):

  - `done` (boolean)

  - `records` (array)

  - `size` (integer)